Work in fast growing, international environment with creative, cheerful and supportive people.

Join our Warsaw Operations Team and make a turning point in your career.

We look forward to welcoming a new colleague as a Customer Care Specialist in Warsaw.

If you already gained first experience in customer care, speak good English, and approach people with a heart-warming smile – this offer might be a perfect fit for you.

What you’ll do:

The purpose of customer care is to provide excellent customer experience to all clients and guests visiting our business centres.

Daily tasks and duties will also include:

• Helping tenants to operate in the business centre, solving their current problems, i.e., assistance in case of problems with printing or Internet access
• Keeping contact with the suppliers
• Managing inventory of supplies/stationery, monitor level of stocks, place replenishment orders and other ad hoc tasks
• Maintain security and telecommunication system
• Checking the cleanliness and maintenance of the centre daily
• Preparing occupancy statistics
• Handover and hand back procedure for the tenants
• Supporting the sales department: conducting viewings, preparing annexes to contracts, contracts for the Virtual Office service and renting conference rooms
• Ensuring effective communication with all departments
• Daily upkeeping of NW apps and databases (ensuring that all needed data is entered and updated at all times)

What it takes to succeed:

• Fluent Polish
• Good working knowledge of English – we are an international company
• Computer literacy (advanced knowledge of MS Office)
• Good communication skills
• Strong customer service focus
• Excellent problem-solving skills
• Good organizational skills
• Ability to work within a continually changing environment

We offer you:

• Long term employment opportunity
• Diverse and multicultural environment
• Opportunities for professional growth
• Modern and inspiring workspace in a vibrant Business Center
• Work-life balance – we work from Monday – Friday 9:00-17:00
• Trainings, events and celebrations
• Private medical care package & sports card

Sounds interesting? Let’s talk.