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Unlock your
opportunities
with New Work

Great companies need great people. That's where we can make a perfect match! New Work is on a mission to transform workspaces into experience that drives businesses. Make an impact with us empowering teams by the new way of working.

Customer Service Representative

Warsaw, Poland
Marketing
Full-time

DETAILS

We are looking for a talented colleague to join our office in Budapest in the following position: Customer Service Representative (Receptionist). We are looking for a qualified Customer Service representative to join our team. You will be responsible for all customer service job duties.

Our ideal candidate is an experienced professional with well-based knowledge of customer service or reception and client management best practices, gained preferably but not exclusively in a multinational working environment. We expect you to perform well in a team environment and have exceptional skills to cooperate with colleagues from other departments.

 

RESPONSIBILITIES:

  • cs representative is the first contact person for all tenant issues or complaints.
  • administrative daily tasks concerning customer service
  • helping tenants to operate in the business centre, solving their current problems, i.e. assistance in case of problems
  • organization of internal meetings and events for tenants according to their needs.
  • handling correspondence (courier service – dispatch, postal service – collection)
  • keeping up and complying with our customer service standards all the times
  • ad hoc tasks and exercises

 

REQUIREMENTS

  • fluent in english language, written and spoken
  • advanced level knowledge of ms office applications
  • good communication skills
  • have a strong customer service focus
  • excellent problem solving skills
  • good organizational skills
  • be a team player
  • ability to work within a continually changing environment

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