Work in fast growing, international environment with creative, cheerful and supportive people.

Join our Budapest Operations Team and make a turning point in your career.

We look forward to welcoming a new colleague as a Customer Care Specialist in Budapest.

If you already gained first experience in customer care, are fluent in Hungarian, and approach people with a heart-warming smile – this offer might be a perfect fit for you.

What you’ll do:

The purpose of customer care is to provide an excellent customer experience to all clients and guests visiting our business centres.

Daily tasks and duties will also include:

• Ongoing customer service at one of New Work’s business centers in  Budapest (via email, phone, and in person)

• Reception support

• Taking care of the office’s aesthetics and efficient functioning

• Active participation in office space handover and return processes

• Presenting office space to potential clients

• Monitoring inventory levels and managing office supplies

• Contact with suppliers, building and maintaining positive relationships, and placing orders

• Preparing statistics and reports for reporting purposes

• Preparing annexes to contracts, especially for virtual offices or conference room rentals

• Ensuring efficient information flow between different departments of the company

• Daily management of the NW application and database (ensuring data updates)

• Participation in team projects

What it takes to succeed:

• Fluent Hungarian
• Good working knowledge of English – we are an international company
• Computer literacy (advanced knowledge of MS Office)
• Good communication skills
• Strong customer service focus
• Excellent problem-solving skills
• Good organizational skills
• Ability to work within a continually changing environment

We offer you:

• Long term employment opportunity
• Diverse and multicultural environment
• Opportunities for professional growth
• Modern and inspiring workspace
• Work-life balance – we work from Monday – Friday 8:00-17:00
• Trainings, events and celebrations

Sounds interesting? Let’s talk.